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GoToAssist By Logmein - Promotion

Future of Collaboration on GoToMeeting Blog

Connect. Diagnose. Fix. When an issue crops up, you can jump into a support session instantly. 

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Shop nowChatGPT Certification in now live with Edureka

Connect to the remote computer, see the screen and take control. GoToAssist makes it easy to identify and solve problems fast so you can keep your customers productive — and happy. Contact us to get the latest deals and other offerings!

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Remote Support Module

Provide unlimited live support – free for your customers; access up to 100 unattended machines per technician; multiple technicians can share access to all unattended machines

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Service Desk Module

Easily log and track incidents; manage changes, releases and configuration; build your knowledge base with every problem you manage

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Features

  • Unlimited Live End-User Support  
  • Unattended Computer Access  
  • Two-Way Screen Share  
  • Remote Diagnostics  
  • File Transfer  
  • Multi-Monitor Navigation  
  • Multi-Session Support 
  • Annotation Tools  
  • Session Transfer  
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  • Invite to session  
  • Shared Access  
  • Session Recording  
  • Reporting  
  • Support from a device  
  • Support to a device 

Benefits

  • Access and control end users' computers to resolve issues quickly. 
  • Transition from a call or chat to an online support session with just one click.  
  • Support remote computers and servers without an end user present. 
  • Connect at any time to unattended machines.  
  • Both your customers and your technicians can share their screen and give keyboard and mouse control.  
  • Easily access your customer’s system information, including hardware and software configuration.  
  • Securely send and receive files in a live or unattended support session, which is useful for applying patches, updates and more.  
  • Easily switch or scroll between all of your customer’s monitors.  
  • Host up to 8 sessions simultaneously per technician.  
  • Draw, highlight and point to items on the customer’s screen.  
  • Transfer remote support sessions to another team member.  
  • Invite other team members to join your remote support sessions for quicker issue resolution.  
  • Share access to unattended machines among team members.  
  • Record active support and chat sessions for auditing and training.  
  • Run reports on all support activity including customer name, notes, and session duration.  
  • Deliver support using your iOS or Android device. 
  • Connect to computers, mobile devices and unattended machines to solve customers' issues.  
  • Provide support to mobile devices. Screen share and remote control to provide faster resolution.





Ad Measurement Experiment 08/23 - 12/25

GSUITEBIZ Ad measurement method and experiment is an internal user experience (UX) measurement and marketing analytics report to help us measure our advertisers performance all-in-one page and make our blogger content useful for non-professional IT visitors as well!

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New digital technologies have caused a shift in user experience and customer expectations, resulting in a new kind of modern buyer. Let us know your perception and expectation of what you would like to reach today! Drop us a line or schedule a demonstration.

Google Workspace formerly called G Suite
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Automating SaaS (Microsoft and Google user accounts license management)
Software as a Service (SaaS) generates almost $100 billion a year in sales. SaaS licensing (Microsoft 365, Google Workspace etc.) can be complicated to manage, and its complexity can quickly increase as an organization grows, adding more tools and more employees. We can help you manage your accounts from a wide ranging span of SaaS solution that demonstrate we are not domain-limited!

How Much Are You Overspending on SaaS Licenses?


The recent shift to remote work has sparked new challenges for businesses—and many of you are looking for secure tools to help you collaborate and stay productive. Find out how iPuzzlebiz can help you succeed with high demand, high margin technology services.

Save time, empower your teams and effectively upgrade your processes with getting started by Google Workspace and Google Cloud Free Trials. Ask us about the practical requirements assessment and guides.

Stay on top of your team's bills
Starter Package (1 - 50 employees) We help you automatically detect the SaaS products you're using across the entire organization, and use that information to help optimize spending, improve security, and simplify IT operations. Today, the office can be anywhere–and IT must meet the changing needs of workers in different locations.

Gain insights into apps and costs
Growth Package (51 - 100 employees)

Let us introduce you a SaaS Management platform is a complete system of record, gathering all data about the people, apps, teams, and spend into a single panel, with in-depth insights available for each.

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Scale Package (101 - 1000 employees employees)

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